Privacy policy in details

1. Scope of the policy:

This Policy comprises what kinds of personal data we collect about our clients and how we do it (collect, use, share, keep, process, etc).

In this section, "Personal data" refers to any information related to an identifiable person. An identifiable person is an individual who can be identified directly or together with additional information that we have or can access.

The word "processing"

This term refers to all kinds of activities carried out with respect to personal data, including their picking, registration, storage, modification, extraction, use, disclosure, approval, restriction, deletion or destruction.

We provide our services only for adults (18+). And there can be no exceptions here - people younger than a majority age will not be able to register with us and will not have access to our platform. In case we discover that the information about the child has been collected, we will take steps to remove it as soon as possible.

2. When do we collect customer information?

When a person uses our service channels, uses demo crypto trading options, monitors our website and/or contacts us, we collect his/her data. Also, there are cases when our clients voluntarily give us access to their personal information. Or we collect data by analyzing your interaction with our products, channels and services.

3. Consent to personal data processing

We notify all our new users that they are not required to provide us with their personal data. However, in this case we will not be able to open access to our products and services.

4. What personal data do we need?

We collect personal data when you use our online platform, browse pages, contact customer support, fill out forms, and so on. We see your activity (your current IP address, the time and dates of the page visit, the language used, software crash reports and the type of browser used).

However, we only need information that identifies you personally. We are not interested in other data.

Besides, we access your information that you voluntarily provide for sending to third parties, such as your full name, mobile phone number and email address.

5. Justification and legal grounds for the processing of personal data

The Company uses your personal data for a reason, strictly adhering to the relevant legal bases.

We process personal information of our clients only if there are reasonable terms according to law. The legal terms on which we can collect and use your personal data are as follows:

  • The person voluntarily consented to the processing. This applies to cases where a user intentionally provides us with personal data via our site so that we can share it with any third person.
  • There is a need for processing that corresponds to the legitimate interests pursued by the Company or a third party. This may include, for example, improving our operation or products, filing a lawsuit or protecting against them.
  • Data processing is an important thing for compliance with the legal requirements to which the Company is subject.

You can contact us at any time by sending an email to [email protected] to receive information about our verification workflow. Thus, you will get a thought of whether we process your personal information based on the need to comply with the legitimate conditions of the Company or a third party.

We have reasons why we need your data and we present them to you below:

| # | Goal | Legal ground

1. Transfer current personal data about you to third parties upon your request with your voluntary and explicit consent.

2. To consider your requests, wishes and/or complaints. Legitimate interests pursued by the Company or a third party.

3. Fulfill all types of legal obligations judicial or administrative decisions.

4. To increase our productivity. Legitimate interests pursued by the Company or a third party.

5. To prevent fraud, misuse of our services. Legitimate interests pursued by the Company or a third party.

6. To carry out the necessary actions and carry out activities within our competence of our services. The legitimate interests of the Company or a third party.

7. To monitor and study the current statistics of the functioning of the resource. According to the legal interests pursued by the Company or a third party.

8. To preserve and ensure the security of our interests and rights. Legitimate interests pursued by the Company or a third party.

6. Personal data transfer to third parties

The Company may provide your personal data to third-party service providers, such as data storage and hosting developers, IP address information analysts and those who perform research, analytical, technical and diagnostic types of work.

Also, upon your request, we have the right to transfer some personal information to third-party platforms for trading crypto currency, in particular, bitcoins. In these scenarios, your data is processed according to the existing privacy policy of these platforms.

Our company has the right to distribute your personal data to its affiliated members and business partners in order to expand and improve the services and products that the Company offers.

We may disclose your personal data to government agencies, local authorities and regulatory authorities, as well as to protect our interests, rights and assets and third parties, including initiating, implementing or defending lawsuits.

Also, your personal data may be disclosed to potential buyers, investors or creditors of the Company and/or any company belonging to its group, or during any similar transaction (including the sale of assets of the Company) and/or in connection with any merger, reorganization, consolidation or bankruptcy of the Company or any company belonging to its group.

7. Cookies and third-party services

We have the right to use third-party services, for example, analytical organizations that advertise on our Internet platform. In addition, these companies may use cookies or other technological solutions in accordance with their own policies.

How do cookies work? These small text files are embedded on your device when you navigate through a website or just visit a resource.  Thanks to cookies, we collect information about you and your behavior in order to improve your user experience, remember your preferences, configure new parameters and generate statistics.

Some cookies are session cookies, which are temporary and only work until you close your web browser, while others are permanent cookies that remain on your device after you finish browsing and can help the website recognize you as a returning visitor.

At the moment we are actively using these Cookie files:

Cookie Type | Purpose

Strictly necessary files | Required for navigation and requested functions

Functional Cookies | They identify you when you return and record your choices

Performance cookies | Provide access to aggregated statistics, improving the performance of the platform

Our customers have the option to change their browser settings to block and delete some or all cookies. However, this may affect the performance of the website.

Online Tracking Notification: Currently, our service does not have "Do not Track" signals.

8. Storage of Personal Data

The Company will collect and keep your personal data for the period necessary to fulfill the processing purposes set out in this Policy, or longer if required by applicable laws, regulations or policies.

We constantly review the personal information at our disposal to ensure that any of them can be deleted, ensuring that no data is stored longer than needed.

9. Share of personal data to third countries or international firms

Your personal data may be transferred to a third country (a place other than the one in which you reside) or to international companies. In such cases, the Company ensures that appropriate precautions are taken to protect your personal data and provides enforceable data subject rights and effective remedies.

For residents of the European Economic Area (EEA), these guarantees will apply if any of the following terms are met:

– The EU Commission has approved a third country or an international firm to ensure proper protection of the personal data transferred to it.

– The transfer is based on a legally binding document concluded between government agencies or authorities.

– The data sharing is carried out in accordance with the standard data protection rules adopted by the EU Commission.

For information about the precautions we take when transferring data, please write by email: [email protected]

10. Personal data protection

We apply appropriate technical and organizational measures to ensure a decent level of personal data safety, taking into account the risks regarding processing.

In accordance with certain legal or other obligations beyond our control, we may be required to transfer personal data to third parties, such as government agencies. In these cases, we have limited control over the level of protection provided to your personal data by these third parties.

Please keep in mind that data transmission over the Internet cannot be 100% safe, and therefore the Company cannot guarantee the protection of personal data transmitted to us over the Internet.

11. Links to third-party websites

Our internet platform may contain links to third-party websites or applications. We have no rights to control these external resources, nor do we control the collection or processing of your personal information by them. Besides, we are not responsible for the activities or policies of any third-party sites or applications, including their privacy policies and data protection terms. Our policy does not regulate any actions taken via these external websites or applications.

We recommend our clients to read the privacy policies of these third-party sites attentively or applications before using them and disclosing any of your personal data.

12. Policy Changes

We may periodically update the company terms and conditions. We will inform you about these updates by posting the revised policy on our website. In the event of significant changes to this Policy, we will make concerted efforts to inform you through the communication methods that we deem most appropriate and by posting a notice on our website. All changes will take effect immediately after the publication of the updated Policy on our website.]

13. Your Data Protection Rights

As a rule, you have the right to request whether we collect personal data about you, review this data, request corrections if necessary, and apply for the deletion of personal data that we no longer need. Besides, you can limit your consent to specific data processing moves.

For EEA residents, please remember this:

If you need, you can use the rights presented below with respect to your personal data. For this, send a request to our email address: [email protected]

Access rights

Our clients can ask for confirmation of whether we process their personal data. In this case, users can access the data and claim additional information, including processing purposes, information categories, recipients, and data retention periods.

In case personal data is not received directly from you, feel free to query about their source and whether they are part of profiling. If personal information is transferred outside the EEA, you can ask about precautions.

Moreover, we can provide a copy of the processed data, additional copies may be charged. If requested electronically, we will provide the information in a widely used electronic form, unless otherwise specified.

Request for data correction

If your personal data is displayed inaccurately for some reason, you can request their correction. According to the processing purpose, you have the right to request the addition of some personal data.

The right to erase

Under certain circumstances, users may request the deletion of their data. However, this right does not apply when processing is necessary to fulfill legal obligations or to defend legal claims.

The right to restrict processing

According to particular circumstances, one may request a restriction on the data processing.

Proper data portability

You can request personal data in a structured, widely used and machine-readable mode. Besides, you can transfer given data to another controller under certain terms.

Right to object

You can object to the data processing based on legitimate interests pursued by us or third parties. You may also object to processing for direct marketing purposes.

Right to withdraw your consent

Our web users have the right to withdraw their consent to data processing at any time legally.

Right to file a complaint

Users can legally file a complaint regarding the processing of personal data with the EU supervisory authority.

Your rights may be restricted according to the norms of the legislation of the EU or Member States.

We will respond to your requests without undue delay and within one month of their receipt. There are exceptional situations when the term of consideration of the request may be extended by two months due to the complexity or volume of the request. You will receive a notification from us if your request is considered in a longer time. Also, our managers will indicate the reason for the delayed response.

We have the right to request additional information about you in order to check the relevance of the data provided. We allow this in cases where we have reasonable doubts about the identity of the person submitting the request.

We respond to our users for free. However, there may be situations where requests from you are clearly unreasonable or excessive, in which case we may charge a reasonable fee or refuse to satisfy the request.

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